To ensure “Speedy Reforms” that will further streamline our respective services to make it more efficient and effective to ensure that the people of Santa Lucia will receive the quality services they earned and deserved.
“A brilliant town with accountable and God-Loving Citizens yielding more opportunities toward success”
RANIAG STA. LUCIA!
To deliver EXCELLENT services responsive to citizen’s needs by promoting good governance, healthy, peaceful and eco-friendly environment, equal opportunities for advancement and career growth through consultative decision-making which will make Santa Lucia an ideal place to live in.
We, the officials and employees of the
Municipality of Sta. Lucia pledge and commit to deliver
quality government services as promised in this Sta. Lucia Citizen’s Charter,
specifically we will:
Serve with integrity.
Be prompt and timely.
Display procedures fees and charges.
Provide adequate and accurate information.
Be consistent in applying rules.
Provide feedback mechanism.
Be polite and courteous.
Demonstrate sensitivity and appropriate behavior and professionalism.
Wear proper uniform during office hours.
Respond to complaints.
Provide comfortable waiting area.
Treat everybody equality and respectfully.